FAQs

Shipping?

Every order is custom packed and handled with care from my home studio. Each piece is wrapped, and protected. All artworks valued at $200.00 or above comes with a certificate of Authenticity. When you purchase one of my original artworks your satisfaction is important to me. I aim to deliver your purchases as quickly as possible but keep in mind I quote 5-8 days because I am a one person operation and balancing my art with a full time job. If you have any questions that are not answered below in the FAQ's do not hesitate to reach out to me via email at jenniferrussart@gmail.com

Can artwork be returned?

All sales of original artwork are final. All my listings are as informative and clear as possible. I attempt to photograph each piece of work to capture its most true to life color representation, but colors vary from screen to screen and from screen to in person viewing. If you would like more photos or any additional information please reach out to me before purchasing.

Lost, Stolen, or Damaged artwork during shipping?

I prioritize handling each package with care and use quality packaging materials to help keep the artwork safe during the shipping process. That being said I am not liable for failed delivery, incorrect addresses, or mishandling by the shipping service. After you place your order you will receive a confirmation email, please check that the address given is correct. If you are concerned that the package has been lost or stolen, please contact the shipping service directly using the tracking number sent in the shipping notice email. If you would like to purchase additional shipping insurance, that can be arranged.

Do you ship internationally?

Yes I do, but please email me before purchasing and let me know your zip/postal code to receive an estimated shipping cost.